MPEG DASH
MPEG DASH - If a users browser does not support the streaming, can we configure the player to default to a respective standard MP4 file? If yes, how does this work? What are the supported browsers for...
View Articlecc always on during live and vod play?
I was hoping that we could easily have the cc show, if available, automatically. I don't see an easy way to do this. Here is a link to the live: http://www.commencement.gatech.edu/live And recorded:...
View Articlestreaming video help with adult content
over the past 2 years have signed up for J.W. trail help , many many times , but as of yet have never gotten any ... Maybe I'm wrong but i thought J.W. was there to help , that's way i signed up for a...
View ArticleBug Report - Failed to load Flash plug-in, but no Fallback
I start to test the 7.4.0 release. If Flash is installed but the Add-On setting is NOT set to "never activated" (to disable for sure) but is set to "Ask any time" JW recognized that Flash is supported...
View ArticleCan not load M3U8 error
Hi, I am trying to watch a video but It is an error http://telefe.com/educando-a-nina/educando-a-nina-capitulo-16-05-05-2016/ I want to know if is my computer's settings or something wrong with the...
View ArticleSubtitles/Captions/iOS/JWPlayer 7
Ok, new feature in JWPlayer 7 is captions/subtitles working in iOS on Fullscreen mode. Is that really true? Well, kind of... It works for me in fullscreen, but the problem is: EDGESTYLE in windows and...
View ArticleHow To Create Button Playlist?
Hello there, I have code embed jwplayer below: jwplayer('jwplayer-0').setup({ aspectratio: "16:9", width: "100%", playlist: [{ sources: [{ file: "360_example.mp4", label: "360p", type: "mp4" },{ file:...
View ArticleFullscreen video bar is not hiding
Hello, I use chrome and when putting the video player to fullscreen the bar is showing and the mouse. It get hidden for couple sec and then its showing again, and every time the same. How can I make...
View ArticleHLS VOD
We want to use HLS VOD in our web app and mobile apps. For better support we want to use jwPlayer. I'm not sure how jwPlayer works for android. I want to know more about android sdk. Also i just heard...
View ArticleWOWza load balancer
Does JW player support the wowza load balanacer 302 redirects for HLS? We are currently using version 6 of the player and we need to scale our servers. We are looking at possibly adding the wowza...
View ArticleRetry mechanisum support
Does the Android or IOS SDK supports retry mechanism in case of failure in uploading the videos?
View ArticleError loading media: File could not be played
Hi, Error loading media: File could not be played is shown on IE and safari how to solve this issue. Please give any suggestion asap. Thanks, Anuj Aggarwal
View ArticleDefault = true on 720p HD not working
Hi there - I'm trying to ensure that my video loads 720p first, but despite using the "default": "true" rule it still defaults to the lowest quality on first play. Here is my code: //
View Articlev.5.9 Secure Token
How does one append a securetoken to the URL in flash mode? I've tried adding it to the "file" key (file: "mp4:filename.mov?thisisthetoken), I've tried adding it within setup ({autostart: true, rmtp: {...
View ArticleJW player 7 no sound in IE11
I've recently updates JW player software from 6 to 7 and our staff hove noted that video files are now not playing with sound. All video's are encoded MP4, AAC 44.1k and have worked with JWP6....
View ArticleHotSpots and Dynamic settings.
-- Hi all, I'm hoping for some assistance. I'm Extremely new to web-coding let alone the java side of things and I'm having some issues getting things going with hotspots on my videos on JWPlayer. I...
View ArticleJoomla 3x jwplayer allvideos plugin
I am using allvideos jwplayer plugin in Joomla 3.x. I can use the following code for external youtube or vimeo, but not local mp4. I have the source code set to {mp4}myfile.mp4{/mp4}. I have the plugin...
View ArticleBug Report - Progressive Download on Firefox 46.0.1 with JW 7.4.0
Dear JW-Dev-Team, there's a bug in JW 7.4.0 in connection with Firefox 46. Progressive Download / Pseudo streaming does not start on first play click. It must be stop or seek then the video plays....
View ArticleBug: Playlist Feeds Broken in HTML5 due to Manifest files
I am trying to embed a playlist using the following: var playerInstance = jwplayer("example-jwplayer"); playerInstance.setup({ playlist: "//content.jwplatform.com/feeds/.json" }); However this seems to...
View ArticleWhat do I do when geoblocked ip's are blocked by mistake
Hi JWplayer support A few viewers are experiencing "Permission denied" on geo-blocked content hosted by you even though they are in the right location. Based on your earlier answers on the "Permission...
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