Hi, I just want to know if I buy Starter plan, Is 500 Videos and 50000 Views that I get they are per month or per year. also there is any problem if I upload 2 hours or 3 hours video??? Can I get direct download link of any video So I can share download link with everyone.
Thanks
↧
Subscription
↧
Latest JWplayer self-hosted - Live Stream Fallback restarts 3 times because of ping.gif
Hello,
we have implemented the latest JWPlayer into our website for a livestream. We are also using the fallback feature where the player loads a MP4 if it can't connect to the stream.
Even though the video plays when the stream is off, it restarts the playback of the video 3 times before playing through. Looking into the outgoing traffic, it appears that the MP4 is restarted every time a "ping.gif" is loaded.
See example here:
https://share.ovationevents.com/
I would like to stop the MP4 from restarting. Can someone advise me what to do?
Thank you,
↧
↧
Dashboard video poster image not updating
I changed the poster image for two videos on the dashboard. It has been over an hour and I see the following:
1. The small poster image under videos/metadata shows the updated image for both videos
2. The large preview player still shows the old poster for both.
3. On the website where the videos are embedded one is showing the the new poster the other is still showing the older poster image.
↧
Test 360 streaming
Hello! Is it possible to test the 360 hls stream using test player?
↧
URL uptobox
Hello I contact you because I upload a video with uptobox puts the worry that there is no soundtrack
https://content.jwplatform.com/previews/qvUNP3iz-lVf2AUWV
Thank you for your help
↧
↧
Elapsed time does not update if JW player is seeked to nth sec and paused immediately!
Hello JW Player,
Problem statement is as mentioned below.
Video: http://clips.vorwaerts-gmbh.de/big_buck_bunny.mp4
User case: When player is ready, we are seeking to 15th sec and pausing a video programatically.
Code:
$scope.$on('ng-jwplayer-ready', function(event, args) {
$log.info('Player ' + args.playerId + ' ready. Playing video');
var player = jwplayerService.myPlayer[args.playerId];
player.seek(15).pause(true);
});
Problem: JW player stops video at 15 sec but does not update elapsed time and video progress. If we play a video, it immediately updates elapsed time at 15 secs and video progress bar as well.
Expected Result: JW player should immediately update elapsed time to 15 secs and also update progress bar. It should not wait to start a video.
Let me know if I am doing anything wrong with my code.
↧
problems = no appearance of video based on JW player on web sites viewed on IE11
What I can do to fix the no appearance of video based on JW Player on web sites viewed on IE11 on the same nb and at the same time clearly played without anly delay or problem on the same web page but in Firefox.
specifications - references :
OS = Windows 7 professional 64bit
IE11 = version 11.0.9600.18893 with actualization 11.0.50 (KB4056568)
Firefox Quantum ver. 57.0.4 (64-bit)
Thank you for your advice.
Martin
↧
JW player 8, now charging for selfhosted!!!!!
WOW, now you want to charge me for self-hosted, on something I use 20 times a year, time to look for something else...
↧
path
I always use this way
jwplayer.key="abcdefghijklmnop==";
But it doesn't work in 7.12.10
I tried
jwplayer.key="abcdefghijklmnop==";
But it doesn't work either.
What I missing?
↧
↧
web recording
I received a link to a video but want to download it to my local C drive. How can I do that?
↧
Change Quality Labels from resolution to bitrate
Hello all,
We have an adaptive stream at 720p at three different bitrates (500, 800, 2000 kbps). On the quality selector, we'd like to show the bitrate instead of the resolution, as it only ends up showing three options of 720p.
Does anyone have experience in changing these labels?
I looked at https://support.jwplayer.com/customer/portal/articles/1428524, but our challenge is that the stream is adaptive and thus we have one stream URL for all three options -- we can't define each one individually and set the labels ourselves.
Thank you!
↧
Restrict To Domain
Is it possible to restrict an embed to a specific domain?
↧
In Firefox 58, HLS can not work
Hi ,
I use Firefox and it auto update to ver 58 this day, but when it finished , I try to use Firefox 58 play a m3u8 by jwplayer HLS function, It throw a Content Security Policy error and can not continue playing video.
Our Apache had set an CSP header:
"Content-Security-Policy: script-src 'self' 'unsafe-inline' 'unsafe-eval' *.jwpcdn.com ;
and Firefox 58 tell us CSP page setting defend blob:http://168.95.1.2/36e62ae9-1fef-4126-a0bf-d8ab0922d68a
If we change browser to Google Chrome, it also throw an error but can playing video correctly.
Chrome tell us:
Refused to create a worker from 'blob:http://168.95.1.2/390a82e3-3c66-4d3a-9dfd-75843b6d7d6f' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-inline' 'unsafe-eval' ". Note that 'worker-src' was not explicitly set, so 'script-src' is used as a fallback.
Can you help me to play m3u8 on Firefox 58 with a CSP script-src setting ? My jwplayer versin is 7.11.
Thanks.
↧
↧
Location wildcards in XML file for JWPlayer module
I host all my own videos for personal use on win7 systems using XAMPP with JWplayer inside Joomla2.5 for several years without issue. As I migrate to new J3 (same host environment) I want to change a basic configuration. Previously, I have had 1 site in the root drive (F:) that contained all the videos. I want to break it open so I have multiple sites in the same root (F:) folder which is easily accomplished.
My issue comes to this, I need to edit all my XML's to reflect the independent folder I will host the respective sites in and I would like to make the XML list with wildcards instead of a fixed location so that I won't have to repeat this editing for each file should I change a folder later on - example:
A sample of my XML player file:
XML FEED
The Wild Wild West
S04E01 - The Night of the Big Blackmail
/images/WildWildWestLogo4.jpg
/images/media-WildWildWest-Season04/S04E01.mp4
The Wild Wild West
S04E02 - The Night of the Doomsday Formula
/images/WildWildWestLogo4.jpg
/images/media-WildWildWest-Season04/S04E02.mp4
Whereas: "/images/media-WildWildWest-Season04/S04E01.mp4" was previously located at F:/hotdocs/images/media-WildWildWest-Season04/S04E01.mp4
The F:/htdocs was unneeded in the XML file as it assumed a root directory and has worked flawlessly since I created it.
What I want to do is move this whole site to (example): F:/htdocs/CLASSICS/images/media-WildWildWest-Season04/S04E01.mp4
What I need to discover, is a wildcard solution to allow the "CLASSICS" folder to not be actually labelled as "CLASSICS" but find a wildcard that will substitute any directory name.
OLD: /images/media-WildWildWest-Season04/S04E01.mp4 (worked perfectly with site in root folder)
NEW: /CLASSICS/images/media-WildWildWest-Season04/S04E01.mp4 (will only work if I actually add "CLASSICS" to the XML file).
WANT (example): /%%/images/media-WildWildWest-Season04/S04E01.mp4
So that no matter what folder I put the site in, it would work.
I have been as clear as I can be so I hope someone can see what I am looking for and hopefully have a workaround or know what I can do. I have a few hundred XML files that I need to change and I only want to do it once so that I won't have to replicate this issue on future upgrades.
Deeply appreciated,
Thanks.
↧
limit of player executions
I own my hosted videos and I wanted to use only the player, buying the basic license, would I have limit of player executions?
↧
embed video expires
Hi,
using the embed button, i'm retrieving the single line script js code and it works perfectly but later on (less than 1 hour after 1 think), the video is no longer playing and i can see a 503 error in the chrome dev console. It seems the video is expiring by itself. I can see that the script single line contains an "exp" parameter but there is not way to customize it in the embed form.
could you please help me.
thanks
Laurent
↧
DRM won't work
Hi, I'm trying to use widevine DRM in my jwplayer. I followed the steps in https://support.jwplayer.com/customer/portal/articles/2561182. But I can't get the video to play. I already got the response 200 from the DRM (the authorization callback) and the license is given, but my player still show no playable source found or sometimes unknown playback. Can anyone tell me how to implement the DRM in my jwplayer so it will works. The mobile apps team in my company can already play the video using DRM SDK for java.
Another question, can I use only file (not playlist) to implements the DRM? Because when I try my other video (without DRM), it only play when I only use file (no playlist), and when I try to place it inside the playlist, it won't play and got "no playable source" error. Please reach me ASAP if you can. Thanks alot.
you can reach me by email: randi.alfianto@supersoccer.co.id
Here is my playlist example:
playlist: [{
sources: [{
file: 'xxx',
drm: {
widevine: {
url: 'xxx',
headers: [{
name: 'customname',
value: value,
}],
},
},
}]
↧
↧
Videos not playing on Nexus 4
We are experiencing problems playing mp4 videos on the JW 7 player. We can run the same videos on Chrome desktop and the mobile emulator, as well as on modern phones.
When playing on the Nexus 4 we get the following error:
message: "Error loading media: File could not be played"
I found this page on your site (https://www.jwplayer.com/blog/supporting-mobile-video-on-your-site/) which implies that older devices may have problems with processing power:
"The underlying issue is processing power. Today’s desktop computers and laptops are powerful enough to decode just about any video format and size. Sometimes they can do it in hardware, meaning the graphics card (GPU) decodes the video. If a format is not supported by the hardware, desktops can fallback to software decoding. At that point, the player software itself will decode the video frames. Software decoding is slower than hardware decoding, but either option works.
Phones, netbooks and tablets on the other hand are not that powerful yet. Most are only able to do hardware decoding of video. It means the range of supported formats is narrowed down to what the GPU chip supports. Additionally, devices generally have an upper limit on the frame size of the video. For example, while the iPhone 4 supports HD video (1280×720 pixels), older models only supported video up to about 640×360 pixels."
Can you please weigh in on this issue?
↧
Multiple Audio Renditions
regarding Multiple Audio Renditions (https://support.jwplayer.com/customer/en/portal/articles/1761348-multiple-audio-renditions)
we have single video files with 3 audio tracks and pass the track ID to wowza which then streams the desired audio track.
example: url/mp4:myVideo.mp4/playlist.m3u8?audioindex=0 // This plays audio track 1
Is it possible to have the same functionality as in your demo with the manifest file and if so how do we do it?
url/mp4:myVideo.mp4/playlist.m3u8?audioindex=0 // Track 1 is English
url/mp4:myVideo.mp4/playlist.m3u8?audioindex=1 // Track 2 is French
url/mp4:myVideo.mp4/playlist.m3u8?audioindex=2 // Track 3 is Spanish
↧
Access videos via QR Code
Is there a way to host a video on JW Player that is only accessible via QR Code scanned in our marketing material, brochures, etc?
↧