Video errors out for selective network providers (especially in LTE)
Hello Team, As I already raised the ticket on unable to play videos in EE and AT&T ( 3G/LTE/4G...
View ArticleWhy is JWPlayer (6, 7) is unable to play certain MP4 video files after...
I am converting videos (. -> .mp4 (h264) using handbrakeCLI command The conversion goes just fine and I can play the re-encoded video in windows media, VLC, real play etc. But the video is not...
View ArticleJW Player cannot handle & and other special characters, unicode characters in...
Hi I have a video file "mike & molly.mp4". It is a valid mp4 file and plays fine in windows media, quicktime etc players. But when I try to play this on a self hosted JW Player 7.2.2, it says...
View ArticleCancelled fragments
Hi dear, We are delivering an On Demand Streaming using Akamai HDS platform and realized that some fragments of the video is being "cancelled/aborted". When such status occurs more often, the player...
View ArticleBuffer complete video in HLS and Flash
We are using HLS on PC for VOD delivery. When user pauses the video or when bandwidth is good we want the TS fragments to be downloaded and kept in buffer like mp4 progressive download. Is there any...
View ArticleProblem with buffering videos after release JWPlayer 7.2.2
We are entrprise solution and use JWPlayer 7, after upgrading to 7.2.2 version we have problem with buffering videos independently browser or connection speed. Videos only buffering but not play. What...
View ArticleWhere can I find jwpsrv.com/
Hello, my question is where I find these lines jwplayer.key="ABCdeFG123456SeVenABCdeFG123456SeVen=="; and I've looked through my panel but I have not found
View Articlehow can i stream videos from diferent host
how can i stream videos from diferent host such a novamov,nowvideo,vidzi.tv,with captions? and what is the price of that?
View ArticleVideo playback stutters - What is causing this?
Hello, I am having a hard time figuring out why JWPlayer is having these issues with playback, it seems to be stuttering or skipping and it's not because of the RTMP stream I have setup that I am using...
View ArticleHow can i stream from broadcasting link ?
i have a live broadcast video swf url , i want make a stream video by this link , can i do that by Jwplayer ? this is the link which i want put it...
View ArticleBlack Screen After Few Minutes of Streaming
I am having an issue with JW Player. The screen goes black after a few minutes of viewing and the only way to resume the video stream is to refresh the page. It only happens on one specific computer. I...
View ArticleLow quality playback in Chrome
I'm using the iframe embed to publish and video playback looks fine in Safari but looks low quality in Chrome. My video was uploaded as Mp4 but it looks like Flash is being presented instead in Chrome....
View ArticleHow do I detect Playback resumed event in JWPlayer?
I want to fire an event once JWPlayer is paused for buffering and also fire another event when JWPlayer starts playing after buffering. How can I do that??
View ArticleStreaming from Wowza and Quota
Hi, Does the 25GB streaming quota (Free Plan) apply for video encoded and streamed from my wowza streaming server? or it only applies for videos hosted on your servers? In other words, can I use the...
View Articlehow to protect my stream from other streamer ?
I am using jw player free version and going to upgrade it but before i upgrade my i want to ask can i protect my stream for getting embed by other streamer ? In simple want i just want want that my...
View Article.mov files and .m4v files not working with jwpayer 7
hi all, we recently moved to hls and upgraded jwplayer to 7 from 6 and everything is working fine with that but we are facing an issue which is our old .mov files and .m4v files which aren't being...
View ArticleDisplay Image instead of video for x time duration
I want to display image instead of video for x duration of time. I need to do this because when ever video is not available I need to display image showing no video available for duration x. x= time of...
View ArticleClosed caption Apostrophe displays ' in DFXP xml captions
When I upload DFXP.xml captions to JW Player 701 ADS, apostrophes ' get incorrectly converted to ' When I make my captions, I start out with UTF-8 text files. I use caption software. Before I export my...
View ArticleWhy is the volume so low in the player
1. The volume on the video is at the highest level 2. The volume on my computer is turned up. 3. The volume on the video is low still. 4. Is this a streaming issue? 5. Several people have experienced...
View ArticleReceived repeated 404 errors during a HLS stream using JW Player v7.1.5. and...
We use JW Player v7.1.5 and Wowza Streaming Engine v4.02, with AWS CloudFront. During an 1 hour HLS stream on Monday we experienced a 6 minute period of 404 errors like so:...
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