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Channel: support.jwplayer.com :: Streaming
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VR,360 video

Hi, I always thanks JW player. And I have a question about VR(cardboard) mode. I want to auto start VR video, but i don't know how to do that through html tag. So, how can I solve this problem?

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We've got problem to use jwplayer

Hello, I'm a project manager of building a newspaper website at South Korea. We want to play next url by your player (now free option) :...

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JW Player can play stream in html5 mode in chrome?

As title ,JW Player can play stream in html5 mode in chrome? player = jwplayer("silverlightControlHost").setup({ //autostart:true, //androidhls:true, width:'100%', height:'100%', primary:'html5',...

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saving JWPLAYER video

I received a video of my dogs from a site (Rover) using JWPLAYER and would like to save the video but that doesn't seem to be an option. If it was sent under any of the more standard formats it would...

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Sign up

Hello, I signed up for jw player, but I could not sign in after, so I clicked that I forgot password. I didn t get any e-mail to recover my account. So please, send me a e-mail, or if it is not...

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not working

?> Your browser does not support the video tag. }); not working what is the problem?

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Jwplayer Black screen issue

Hey team, I am using JW player on an android app So I have some issue are below:- 1) when we open the JWplayer video it seems to a black screen for 5 to 6 second(its a JWPlayer Bug or Functionality?)...

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Ideal `primary` value for JW Player v 7.12.2 during setup?

We recently moved from v6 to v7. We are using the "CLOUD HOSTED PLAYER" approach to load jwplayer on our application. After the migration, there have been reports from numerous people about videos not...

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Loading Playlist via API while video is encoding error

We are using the JW API to create video playlists for videos uploaded to our JW account. The problem is that there is a few minutes where the video playlist breaks on our website after a new video is...

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Player Compatibility

Good evening! In the past, the player has been rolling smoothly on the smart TV Samsung, but it has already been months that it reproduces with that symbol of "loading" every second, on the video in...

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capture stream

hi, I am wondering if there is a API for capturing stream inside jwplayer. I can capture the stream from jwplayer with getting the video element which jwplayer creates it and apply captureStream method...

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protocol issue (http/https)

I am having a streaming source as https and when I am using that https source in my video, when jwplayer generates url its adding http, so how can get https url for embeding videos.

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i have seen some double Player problem while viewing

hi! for last couple of days i have found some technical problem in my player. while viewing any videos in my website, i have seen two individual player. please have a look on this screenshot...

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Live stream Delay

How to calculate the delay of the live stream in Jwplayer in android?

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Jwplayer and IE11

Hello. I am trying to stream rtmp Player loaded to Chrome and Firefox, but IE display blank page only. Page code: Live Streaming jwplayer.key="eWdKv91CvaRmcCxXbjjPNxTOcUWOPml+oOXcvA==";...

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Cannot mute volume before video plays.

I want to show the first frame of the video as start image without playing the video. I try to do this by muting the volume, call play(), and pause video after 500ms. But often I can hear audio for a...

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IP blocked - 403 status code

My IP address is being detected as outside the USA even though it's a US IP in Texas. Can you take a look or update your systems? My ip info: 69.42.51.26 US Killeen, Texas, United States, North America...

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android device audio

When using streaming service on Android device (6.0.1), the audio part is always muted by default. I have not set anything in the script, but it is always muted when I run jwplayer. Prior to jwplayer...

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JW Showcase

Hi, Does anyone knows how to embed the JW Showcase app. to a Wix website? I followed the instructions on this link: https://support.jwplayer.com/customer/portal/articles/2618634 I edited the...

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streaming/uploading file to jwplayer hosting directly with javascript

Hi, is it possible to stream (or upload) a file via javascript directly to jv hosting, without using my server bandwidth but using the user's bandwidth ?

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