Only top half of video displays - JWPlayer 6
For some reason, my videos have suddenly been cut off and only the top half of the video displays For the past month, everything has been fine so this is a new problem. I've tried viewing in different...
View ArticleJW 7.9.1 Casting Function to Chromecast
Hello, we use the latest JWPlayer (AdsEdition). The new Cast-Feature directly form the Player to Chromecast (1. Version) runs fine. But there is another Problem. I have a Motorola MotoG (Gen 1) Handy...
View ArticleHow do I get the .js file to start using this system?
How do I get the .js file to start using this system?
View Articlewatching with JW player
why is it anytime i try to watch a video with JW all it does is jerk and stop and is unwatchable especially on the site Pornkay any input from you would be great i use your player on 123movies with no...
View ArticleHide full screen button in IE9/10 without flash mode
In internet explorer 9/10 how to remove fullscreen button in without flash environment? As we all know that internet explorer 9/10 does not support full screen mode in without flash environment so i...
View ArticleWordpress plugin not working
Hi, This is a very basic problem. I cannot get the JW Player plugin to work on our web site. The page where I have put the code is: http://www.limingyue.co.uk/?page_id=1699 I have a free account, I...
View ArticleHow to host and stream on my own site?
Hi, I have uploaded the folder jwplayer-7.9.1 to my root folder, so it's https://ontic-philosophy.com/jwplayer-7.9.1 I will be uploading my videos directly to my own site, not through the dashboard....
View ArticleUsing JWPlayerVRSDK.framework for iphone app to play 360 degree video
Hi Team, I have an free account as whiz.bhavya@gmail.com. I have downloaded JWPlayerVRSDK.framework from https://developer.jwplayer.com/ios-sdk/. I also have license key of ios sdk using my login. I...
View ArticleIssues with Adaptive Bitrate Streaming VOD
We are having issues in achieving successful playback of MP4 video files, stored on AWS, and served by Wowza. Using JWPlayer 6.12.4956 (Pro edition) hosted locally, with a SMIL file generated by Wowza...
View ArticleRoku TV Integration
Hello Support. I'm new to this so I can use all the information I can get. I'm about to take up 500GB Streaming/$999/yr subscription, but my final goal is to deliver my content to my viewers through...
View ArticleVideos running at 720p ALWAYS freeze/stutter at 0:03 exactly.
I've been watching one of your content creators, SFDebris for years now and yet without any software'Hardware changes since the past two weeks every video freezes for about .75 of seconds at around...
View Articleerror loading media file could not be plaid
my videos were playing and have been playing well over one year and just today i got message that "error loading media file could not be plaid" can anyone assist me on how to fix it
View ArticlePoster Image (thumbnail)
Is it possible to upload an animated gif as a thumbnail for a JW Platform video?
View Articlecan't download jw player
could you send me a link to download jw player(talentservices66@gmail.com) thanks
View ArticleCant play the following url with jwplayer in android app
http:\/\/static.france24.com\/live\/F24_AR_LO_HLS\/live_web.m3u8 i cant play this link inside an android app but its playing in ios app
View Articlesharing a video
2 videos on our website are through JWPlayer and they are the only ones without a share option. Can anyone tell me why this is or how I can go about sharing these videos? Thanks, Ricki Bellos
View ArticleRMTP Link Question
Im thinking about getting a premium account but I am doing some testing first.. I have been using AMS to live stream for a few weeks using the code below. But I am trying to figure out what the link...
View Articlemp4 url is not working with jwplayer demo app iOS
Hi Team, I have integrated iOS sdk in my demo app for 360 degree video. "http://vr.jwplayer.com/content/AgqYcfAT/AgqYcfAT-8yQ1cYbs.mp4" is not playing. I tried with Monoscopic, Top-bottom and...
View ArticleAudio live streaming on all devices
Hello. I'm looking at the possibilities of using JW Player in an Amazon S3 / CloudFront environment, for live streaming audio. For this I intend to use the RTMP protocol supported by Amazon but I...
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