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Only top half of video displays - JWPlayer 6

For some reason, my videos have suddenly been cut off and only the top half of the video displays For the past month, everything has been fine so this is a new problem. I've tried viewing in different...

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JW 7.9.1 Casting Function to Chromecast

Hello, we use the latest JWPlayer (AdsEdition). The new Cast-Feature directly form the Player to Chromecast (1. Version) runs fine. But there is another Problem. I have a Motorola MotoG (Gen 1) Handy...

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How do I get the .js file to start using this system?

How do I get the .js file to start using this system?

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watching with JW player

why is it anytime i try to watch a video with JW all it does is jerk and stop and is unwatchable especially on the site Pornkay any input from you would be great i use your player on 123movies with no...

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Hide full screen button in IE9/10 without flash mode

In internet explorer 9/10 how to remove fullscreen button in without flash environment? As we all know that internet explorer 9/10 does not support full screen mode in without flash environment so i...

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Wordpress plugin not working

Hi, This is a very basic problem. I cannot get the JW Player plugin to work on our web site. The page where I have put the code is: http://www.limingyue.co.uk/?page_id=1699 I have a free account, I...

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How to host and stream on my own site?

Hi, I have uploaded the folder jwplayer-7.9.1 to my root folder, so it's https://ontic-philosophy.com/jwplayer-7.9.1 I will be uploading my videos directly to my own site, not through the dashboard....

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Using JWPlayerVRSDK.framework for iphone app to play 360 degree video

Hi Team, I have an free account as whiz.bhavya@gmail.com. I have downloaded JWPlayerVRSDK.framework from https://developer.jwplayer.com/ios-sdk/. I also have license key of ios sdk using my login. I...

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Issues with Adaptive Bitrate Streaming VOD

We are having issues in achieving successful playback of MP4 video files, stored on AWS, and served by Wowza. Using JWPlayer 6.12.4956 (Pro edition) hosted locally, with a SMIL file generated by Wowza...

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Roku TV Integration

Hello Support. I'm new to this so I can use all the information I can get. I'm about to take up 500GB Streaming/$999/yr subscription, but my final goal is to deliver my content to my viewers through...

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live

how to start streaming

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Videos running at 720p ALWAYS freeze/stutter at 0:03 exactly.

I've been watching one of your content creators, SFDebris for years now and yet without any software'Hardware changes since the past two weeks every video freezes for about .75 of seconds at around...

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error loading media file could not be plaid

my videos were playing and have been playing well over one year and just today i got message that "error loading media file could not be plaid" can anyone assist me on how to fix it

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Poster Image (thumbnail)

Is it possible to upload an animated gif as a thumbnail for a JW Platform video?

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can't download jw player

could you send me a link to download jw player(talentservices66@gmail.com) thanks

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Cant play the following url with jwplayer in android app

http:\/\/static.france24.com\/live\/F24_AR_LO_HLS\/live_web.m3u8 i cant play this link inside an android app but its playing in ios app

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sharing a video

2 videos on our website are through JWPlayer and they are the only ones without a share option. Can anyone tell me why this is or how I can go about sharing these videos? Thanks, Ricki Bellos

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RMTP Link Question

Im thinking about getting a premium account but I am doing some testing first.. I have been using AMS to live stream for a few weeks using the code below. But I am trying to figure out what the link...

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mp4 url is not working with jwplayer demo app iOS

Hi Team, I have integrated iOS sdk in my demo app for 360 degree video. "http://vr.jwplayer.com/content/AgqYcfAT/AgqYcfAT-8yQ1cYbs.mp4" is not playing. I tried with Monoscopic, Top-bottom and...

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Audio live streaming on all devices

Hello. I'm looking at the possibilities of using JW Player in an Amazon S3 / CloudFront environment, for live streaming audio. For this I intend to use the RTMP protocol supported by Amazon but I...

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