DASH not working in IE11
Please refer this page https://videodesk.tv/nodashie11.html In my Windows 10 computer, using IE11 mode. The player loads but will not play the video, it just spins I have tried with some personal and...
View ArticleMy video only has one quality despite me giving it 7 sources
I am instantiating a jw player, with videos hosted on limelight. my setup call receives these parameters (note i have hidden the urls with [...] for security) { "description": "Video Description",...
View ArticleHow to completely self host JWPlayer 7?
We have an important customer that is taking issue with the player using the below JW CDN files. Is there a way to completely self host the player so that ALL files are coming from our server/domain?...
View ArticleVideo does not play on chrome and native browser installed on Android device
We have been working on a video streaming project, the video work fine on chrome but does not seems to work on any other browser. As far as the mobile devices are concerned the video seems to work fine...
View ArticleJWPlayer - Is Wowza my ONLY solution to this?
Hi, I'm looking to buy JWPlayer but need something resolved. I was looking at Wowza because I believe it's the only way I can acquire an adaptive bitrate playback for my site users --For example,...
View ArticleCrossdomain access denied JW Player 7
I'm trying to upgrade from JWP6 to 7 on wordpress and have run into the crossdomain issue when loading in flash on Chrome and Firefox and natively through Safari on OSX Yosemite. The files are hosted...
View ArticleAnalytics question
Is there a way in JW6 to get a peak concurrent views? In JW7 does live streaming have minutes viewed working?
View ArticleJWplayer stops playing video after 2-3 minutes, audio continues to play in...
OS : Windows 7 Hardware : Lenovo 3000 Laptop Drivers : All updated Browser : Firefox 40.0.3 (Latest stable) Flash player : Not installed (Should I ?) Site that shows issue : Putlocker Plugin installed...
View ArticlePlayer not working with different web browsers
Hello, there! We were trying our player (which is provided by you and you might find it here: http://www.digitaliafilmlibrary.com/) in different web browsers such as Chrome, Firefox and Safari, and we...
View ArticleABR Selector (Dropdown) on Mobile Devices?
I even used Demo JW Stream-tester (http://demo.jwplayer.com/stream-tester .. which i believe all the features are enabled there) but i still can not get ABR (Adaptive Bitrate) Dropdown Selector on my...
View ArticleWowza secure token and JW player 7.0.3
here is my code for rtmp.The following code works properly not with jwplayer 7 and 7.0.3 with secure token var playerInstance = jwplayer("myElement"); jwplayer('player').setup({ skin: { name:...
View ArticleHLS Multi Audio switch delay (LIVE)
Hi, We had no clear answer on that last question : http://support.jwplayer.com/customer/portal/questions/12771950-hls-multi-audio-track-switch-delay Today we made a live test with 8 tracks and the...
View ArticleJwplayer and Wowza. Very slow to start video with rtmp and smil.
Hi, it's a serious issue for me. Pls help! Wowza 4.0.2, a fast linux server, fast internet, and jwplayer 7.0.3. With direct rtmp the start of video is immediate:...
View ArticleHLS Primary and backup bitrates show up in selection list
Hello Support, Some time ago a question was asked about HLS streams taht comform to the Apple guidelines of having a primary and backup feed in an interleaved .m3u8 file:...
View ArticleSecurity missing
We got two issues which we need your support. First one is very important and urgent for us! 1) We are using JWPlayer 6 with premium version on our wordpress site. We are using shortcode like this;...
View ArticleHey boss: JW 7.10 still DASH useless
Can I ask what are the JW engineers doing over the weekend? // How about the boss, whoever this is, pays them overtime and fix DASH once and for all? DASH streams do not start on Android . Press play ,...
View ArticleWorks all right on Older OS and Browsers, but not all on Newer OS and Browsers
Hi, We are running Wowza Media Server 4 and JWPlayer 6 at our site to allow users to watch MP4 lesson videos. Videos in MP4 play okay on older OS with older web browsers such as Windows 8 with IE 11,...
View ArticleAndroid HLS
I'm trying to prevent Android 4.1 and higher from playing HLS, but two devices play it despite including "androidhls: "false" " in my embed code. The way I'm testing this is I have a primary .M3U8...
View ArticleStream works on LTE but not on Wifi
My iOS 9 iPhone 5 is trying to watch http://ssdcougars.tv/?page_id=261 While on LTE the video plays at its highest quality, but on my WiFi (5Ghz @ 77mbps per speed test) is only getting the audio only...
View ArticleHLS - m3u8 - buffering endless
Hello. I just upgraded from JWPlayer 6 to 7. Trying to stream a m3u8-file the player reacts strange. I am using a playlist. The following happens: 1. starting the file the buffer symbol rorates endless...
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