I've read this post already, but it doesn't seem to resolve the issue:
https://support.jwplayer.com/customer/portal/questions/16252296-hls-low-quality-at-start
I'm using the JWPlayer Free level account, and used the "Upload Videos" method (not add a video URL linking external method).
Once I do this, multiple resolutions are created automatically - awesome!
But it seems that the 180p version is always selected by default until the user actively changes it using the HD menu in the player.
The screen size and player size is large and I have plenty of bandwidth.
http://phantomconcept.com/portfolio/pelican-desert-tv/
This same problem holds true if I visit the iframe URL directly, so I know it's not my implementation that's the issue:
http://content.jwplatform.com/players/iYwddznv-U9JVCMqF.html
Cookies seem to remember your new resolution you picked if you change it and refresh the page or come back, but that doesn't help our first time site visitors.
Is there any way to make sure that the highest res version is the default and that the smaller ones only get served when appropriate based on bandwidth/screensize ?
Thank you - loving the JWPlayer 7 platform other than this one glitch. I haven't used JW since a bunch of years ago when it was open source. Very nice work being done here.
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