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Disable Controls yet mobile mute's audio

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Hi, I'm new to this and trying to configure the player. When I remove the controls the video I have will play on a web browser but on mobile devices it's mute. If I enable the controls the audio is fine on mobile. Is there a way to disable controls but have audio work for mobile devices? Or is this a problem with mobile devices. For my setup I have downloaded the JW Player to my webhost and the MP4 is on the Amazon CDN.

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