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Why so many dummies just don't understand people just need to find a way to watch video using JW?

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IT tech's respose to the question "how to watch vidoe on sites with JW Player logo" is just....you watch video on a site with vedio. Oh my GOd!! I guess that site page does not have JW player properly installed, so rather telling people "it is not a program to be installed", just ask them to provide the site with the nono-working JW Player page. Right?.....

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