Error setting up player: Invalid License key
We upgraded our embedded JW Player from version 7.7.2 to 8.1.1. Upgrading from version 7 to 8 requires the change in the player key. After player upgrade including key change, everything is working...
View ArticleSites with jw player videos showing too much pausing and buffering
Hi. Jw player videos in different sites and using different browsers like Firefox and chrome, both updated to the latest gives too much buffering and pausing.
View ArticleHow to implement Recommend videos in Android
Hi, This is janarthanan from tech affinity. We have implemented jwplayer in our Applications. We recently saw your articles about the Jwplayer recommended video features to play the recommend videos....
View ArticleError loading media: Unknown decode error
I have a video and a player on my dashboard and a webpage that is successfully playing the video with the advanced JavaScript embed. The video was also playing successfully in an iOS mobile app through...
View Articlecan not play the video
I am using a Chrome, and Edge browser, and can not play the Greek online TV to watch, I have checked up on adobe flash, up to date, with no issues.
View ArticleHow to implement JwPlayer recommended Video feature in Android
Hi, This is janarthanan from tech affinity. We have implemented jwplayer in our Applications. We recently saw your articles about the Jwplayer recommended video features to play the recommend videos....
View Articleplaying hls in the background?
Is it possible to play hls audio streaming in the background with JwPlayer?
View ArticleJW Player won't work in any browser on my Mac
Why won't JW Player work in any of my browsers, on my Mac desktop. it works on my Macbook Air? what setting is preventing this from happening? They are both running the latest OS and Updated browsers.
View ArticleNo control buttons
Hello; I am trying to setup an player with 2 different quality sources. I searched documentation and search forums,but didn't find any answer that helped me. I have this code inserted ... var...
View ArticleResponsive Audio Player
I followed these instructions to have the player display as just an audio player https://support.jwplayer.com/customer/portal/articles/1406724-aac-or-mp3-audio-embed. I'm streaming an mp3 and using the...
View ArticleYoutube autoplay on mobile device
Hello, there are several problems to insert YouTube videos, I managed to make it work in the jw7 version but in mobile devices the Youtube play icon is shown, this makes conflict in its reproduction,...
View ArticleLoading Live stream Video Url
I am having a live steaming url of extensoin .m3u8. I have integrated the code which is there in developer doc for Android but when i am running the app. Live video play for a while and then return...
View ArticleBasic Account Play Limits?
I cannot find this information. If I want to use the cloud player library instead of self hosted (which isn't available anymore for free) what are the limitations? How many plays before it stops...
View ArticleWowza streaming without flash in Jwplayer 8+
Hi Support, The latest jwplayer 8+ version play "rtmp" supported wowza link in html5 video player? or how can we use wowza streaming in html5 + jwplayer 8+ conbination? Please suggest.
View Articlesocial sharing embed code not rendering
The social sharing embed code isn't rendering in my players. The page URL function works fine. But the Iframe is blank. I have "Page URL & Iframe" selected in my dashboard. I have the > icon in...
View ArticleResolution Drops Dramatically from MP4 to JW Player
I have an MP4 where the resolution is just fine but once I upload it to JW player the resolution turns so bad that the video isn't even usable. What am I doing wrong?
View ArticleVTT file size limit
Is there a filed size limit in regards to VTT files playing back in the JW player. I am having an issue with the JW player playing back my VTT file for closed captions for a 7 hour video. I don't have...
View ArticleKey
I've looked all over and can't find anything to give a definitive answer. I'm trying to embed a video onto a site but I can't seem to get the jwplayer api to work properly. It says I need a key, the...
View ArticleJWPlayerVRSDK - iOS SDK URL
Dear, Where can I find the latest JWPlayerVRSDK version for iOS ? The one that I found so far is so old with version 0.1.2 Regards,
View Articlevideo
My chrome site plays your audio but not your video! I have unblocked pop-ups, don't know what else to do. Plays on chrome on my mac and on mozilla on my pc, but not chrome on my pc.
View ArticleTestplayer
Can i integrate the test player https://developer.jwplayer.com/tools/stream-tester/ on my website?
View ArticleAny way to enforce a playback timeout/limit on the hosted player?
Hi. We are self-hosting live video streams and playing through JWPlayer Hosted. We are seeing some viewers open our streams and just leave them playing for many, many hours, swallowing up our data...
View ArticleMRSS Error
Hello there, i have a big problem when i try to use direct publisher on roku i always get this message The feed format is invalid. We are unable to parse it. and this my Rss Feed...
View Articleissues with site that uses JWPLAYER
I'm accessing a site (Daily Burn) on a daily basis that uses your player, and the site constantly lags. Just wondering what I can do about this. My computer is an imac operating with yosemite and using...
View ArticleHLS is not playing in HTML5 in IE11 for JWPlayer 7.9.3
Documentation says that JWPlayer 7.4.2 pr above is capable to play HLS in HTML5 but I checked it in 3 different IE versions and all play it in Flash. It works fine in Chrome, Edge and FireFox. This the...
View ArticleBlurry video start
All the videos delivered from JWPlayer have a blurry 5 second start even though our originals are crisp. This isn't a caching issue since the replay has the same behavior. Does anyone know why? I have...
View ArticleCan't get player to work
I have been off my site for a while , now none of my channels are working. i need to build a player that can have a playlist and that can also stream live. I've tried using the header and body i...
View ArticleHLS not working at Opera browser version 29 or less
I update the jwplayer from 7 to 8. After that HLS not working at opera browser 29 or less. Please suggest me how will create previous version of JWPlayer.
View ArticleVideo stucks on HD quality change
Hi, We have a JW player setup for Video classes. We are using HLS and Dash streaming from Akamai. when we switch video quality from lower quality to higher quality, the quality change takes almost 30...
View ArticleCaption
Why cant just make simple on an off buttun for captions !!!@ its f-stupid you make it into a 10 button process . Its dumb and frustrating . something simple and you make complicated . Hope im not the...
View Articledownload button
The developer site has a nice js for a download button (https://developer.jwplayer.com/jw-player/demos/basic/add-download-button/). When I try this on my own site, the video file (predictably) exits...
View Articleusing .ass file for closed captioning
Hi, my question is that apart from .vtt file can I use .ass file type for closed captioning in jwplayer?
View ArticleSpeeding embed load times
I'm seeing some lag in embed load speed. Does anyone have any tips for making the video load first?
View ArticleHWD MediaShaer Plugin JW Player Version 7 FullScreen And Seek Problem With Apple
Hello, I am developing a Joomla website using HWD MediaShare for playing videos, and it has a JW Player Plugin: Plugin: HWD - Player (JW Player) = Self Hosted Player (Version 7) The player works fine...
View ArticleCan you help me with the players.
Hello, My name is Manav. I'm planning to start a video channel on my own website. Could you please suggest me a right player for the video streaming through .m3u8 streaming extension. Is the startup...
View ArticleJW Player Audio Issue in ios mobile
Hi we are facing a issue in ios mobile. Issue was iphone audio will show its playing but sound is not coming,if we put headphones then we can hear sound. So many users are complaining same issue, can...
View ArticleHow I will block embedded closed caption option?
How I will block embedded closed caption option?
View ArticleWidth Issue
Hello i buy theme and when i upload videos size of width half see in pics plz me to solve this issue player pic https://drive.google.com/open?id=1GuV7pK_v3bQPGAY24LHopU7FB6PB_vhp custom css:...
View ArticleJwplayer dvr streams playback working in browser test player but in mobile...
i have a HLS nimble DVR stream with a chunk of atleast 10 mins which when tested in jwplayer browser test player works fine but in mobile it shows live stream and playback is not possible as jwplayer...
View ArticleError #2035
I get error #2035 on a Youtube video that is embedded on our site. Video works on Youtube. Currently using JW Player Module 2.11.0 02, which is old I know, so if that is the problem how do I upgrade to...
View ArticleHLS streaming requires Premium?
Does HLS streaming with jwplayer require a premium account? And Does the start pack qualifies as a premium account?
View Articlewhen I use to drag the Progress Bar/Or click anywhere on the Progress bar of...
it will autoplay when I use to drag the Progress Bar/Or click anywhere on the Progress bar of a PAUSED audio/video. i don;t want it autoplaying ,i want it keep pause state, how can i do that?
View ArticleRene
Hello, he added videos from Drive and Onedrive in jwplayer, these videos are in mp4 and they are links shared by links generated by each server ... but the jwplayer at the time of wanting to reproduce...
View ArticleJW Player Video All Blue Effect
Hey, as you can understand i have a problem with my JwPlayer, when i embeded my vid, it seems all blue effect or some kind of it http://sendvid.com/pc6pasoj here is the video from my website. but in my...
View ArticleSupport for DashJS
Currently dash streaming in JWPlayer is provided using the Shaka Player. We are currently using dashjs plugins with other players and were hoping to use dashjs with JWPlayer as well. However I am not...
View ArticleLoop Playback Quality
HI - I'm using JWPlayer on a couple of websites to play short banner videos (no sound) on the home page. On this site https://womensfundmiami.org/2018site/home-2018/ you can see the video working...
View ArticleCambiar con jquery el campo file del jwplayer
Hola necesito modificar el campo file del jwplayer con un scrip para que cuando haga click en una galeria se resproduzca el video con ese mismo nombre. El codigo de la galeria de fotos correspondiente...
View ArticleReupload
If someone is watching a video embed and i reload a new version they will affect is watching ?
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